FAQ

The Ins And Outs of How We Do Business

Frequently asked questions

General

We understand that life happens, and you may need to reschedule or cancel your cleaning. However, due to the high demand for our services and the time reserved for each client, cancellations made within 24 hours of your appointment will be subject to a cancellation fee. This allows us to fairly compensate our team and accommodate other clients in need of service.

If you need to reschedule, we kindly ask that you inform us at least a week to a week and a half in advance to ensure we can adjust our schedule accordingly. Thank you for your understanding!

Payments, Policies & FAQs.

Everything You Need to Know!

Payments Accepted

For your convenience, we accept payments via PayPal, Zelle, or cash. Whether you prefer the ease of digital transfers or the simplicity of cash, we make the payment process smooth and hassle-free. Need assistance? Just let us know—we're happy to help!

Cancellation Policy

We understand that things come up, and you may need to adjust your cleaning appointment. To avoid a cancellation fee, please don't let us know 24 hours before the cleaning.

If you need to reschedule, we kindly ask for at least a week to a week and a half's notice to secure your preferred time and avoid last-minute cancellations. This helps us accommodate all our clients and keep our schedule running smoothly.

Thank you for your understanding and cooperation!

Satisfaction Guarantee

We take pride in delivering top-quality cleaning services and ensuring our clients are 100% satisfied. If for any reason you are not happy with our work, please let us know within 24 hours, and we will make it right. Your satisfaction is our priority, and we are committed to providing a spotless, stress-free experience every time!

FAQ

Where do you clean?

Do I need to provide my own cleaning supplies?

How do I book a cleaning service?

What payment methods do you accept?

What if I need to reschedule or cancel my appointment?

Payments, Policies & FAQs.